TERMS AND CONDITIONS
This document governs: the use of our Website,
and any other related agreement or legal relationship with us in a legally binding way.
and any other related agreement or legal relationship with us in a legally binding way.
You must read this document carefully.
LAST UPDATED: 01 OCTOBER 2025
Our Website is provided by:
Alchemei Healing
60 Paya Lebar Road, #07-54 Paya Lebar Square
Singapore 409051 (“Alchemei Healing”)
Contact email: mei@alchemei-healing.com
Unless stated otherwise, these terms and conditions (“Terms”) apply generally when using
our website, www.alchemei-healing.com (the “Website”).
These Terms are subject to change without prior written notice at any time, in our sole
discretion. Any changes will be in effect as of the “Last Updated Date” referenced above.
Your continued use of the Website constitutes acceptance of such changes. Please also
review our Privacy Policy before placing an order for products or services.
By using the Website or placing an order for products and/or services, you confirm that:
You are at least 18 years old or of legal age to form a binding contract with us;
You are not in a country under a U.S. government embargo
or designated as a "terrorist-supporting" country;
You are not on any U.S. government list of prohibited or restricted parties;
You accept and are bound by these Terms.
1. CONTENT AND INTELLECTUAL PROPERTY
Unless otherwise noted, all content on our Website is owned or provided by us or our licensors.
All rights are reserved.
You may not copy, download, share, modify, translate, publish, transmit, sell, sublicense, assign, or create
derivative works from any content on our Website, except where explicitly stated. Statutory limitations or
exceptions to copyright remain unaffected.
All trademarks, trade names, service marks, word marks, illustrations, images, or logos associated with our Website
remain the exclusive property of us or our licensors.
2. ACCEPTABLE USE
You may only use the Website within the scope of these Terms and applicable law.
You are solely responsible for ensuring your use does not violate any laws or third-party rights.
We may deny you access, terminate contracts, or report misconduct to authorities if you are involved in
or suspected of:
- violating laws, regulations, or these Terms;
- infringing third-party rights;
- impairing our legitimate interests;
- offensive conduct toward us or others
3. ORDERS AND PAYMENTS
Your order is an offer to buy, under these Terms, all products and services listed in your order. Orders must be
accepted by us, and we may refuse any order at our sole discretion, even after issuing a confirmation email.
Prices: All prices, discounts, and promotions are subject to change without notice. The price charged will be the
price in effect at the time of order. Errors or omissions in pricing or availability may be corrected at any time.
Payments: We accept payments through Stripe. You represent and warrant that the payment information you
provide is accurate and that you are authorised to use the chosen payment method.
4. NO RETURNS OR REFUNDS
Due to the nature of our digital products and services, all sales are final. Purchases are non-refundable
and non-returnable under any circumstances.
5. EXTERNAL RESOURCES
The Website may link to or allow access to third-party resources. We do not control or endorse such resources
and are not responsible for their availability or content.
6. MEDICAL DISCLAIMER
Our services — including digital products, energy healing sessions, and spiritual readings — are intended for
personal growth and exploration. They are not a substitute for medical advice, diagnosis, or treatment. We are not
licensed medical professionals or therapists. Please consult a qualified healthcare provider for any medical or
mental health concerns.
7. LIMITATION OF LIABILITY
Our Website and services are provided “as is” and “as available.” Your use is at your sole risk.
To the fullest extent permitted by law, we and our affiliates, officers, directors, agents, partners, suppliers,
or employees shall not be liable for:
- indirect, incidental, special, or consequential damages;
- damages from hacking, viruses, or unauthorised access;
- errors, omissions, or inaccuracies in content;
- personal injury or property damage from using our services;
- interruptions or discontinuance of the Website.
Our total liability shall not exceed the amount you have paid us in the preceding 12 months. Nothing in these Terms
limits liability for death, personal injury, or damages caused by gross negligence or wilful misconduct.
8. INDEMNIFICATION
You agree to indemnify and hold harmless Alchemei Healing and its affiliates, officers, directors, agents,
and employees from any claims, liabilities, losses, or expenses arising out of:
- your use of the Website or services;
- your breach of these Terms;
- your violation of third-party rights or applicable laws.
9. SERVICE AVAILABILITY
We may suspend or discontinue the Website at any time, including for maintenance or updates.
Service interruptions may also occur due to circumstances beyond our reasonable control.
10. ASSIGNMENT
We may transfer or assign our rights and obligations under these Terms, provided your legitimate interests
are not affected. You may not assign your rights without our written consent.
11. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain valid
and enforceable.
12. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms
shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”)
under the SIAC Rules.
13. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding
use of the Website and services.